Controller of personal information
Any Personal Information provided to or gathered by us shall be solely controlled by us
according to our activities as a data controller. You can find us at:
Algonaut LTD
1103/8 Hereford St
Auckland 1011
New Zealand
info@algonaut.tech
https://algonaut.audio
Business number: 6476412
What personal information do we gather?
The information we learn from customers helps us personalise and continually improve your shopping experience on our website. We use the information to deliver services including software updates and bug fixes, communicate with you about our promotional offers, update our records and maintain your accounts with us, display content such as purchased license keys, respond to your requests, and recommend services that might be of interest to you. We also use this information to improve our website, prevent or detect fraud or abuses of our website, and enable third parties to carry out technical, logistical, or other functions on our behalf, as described below.
We gather the following types of information:
- Information you give us: we receive and store the information you enter on our website or give us in any other way. The information we collect is displayed under Account information. You can choose not to provide certain information, with the understanding that you may then not be able to take advantage of many of our features.
- Automatic information: we receive and store certain types of information whenever you interact with us, including your IP (Internet Protocol) address, computer and browser type and version, login attempts, search queries and other interaction with our website. We may also collect other technical information to help us identify your device for fraud prevention, diagnostic purposes, and in order to track technical issues and errors.
- E-mail communications: we will send you e-mails concerning promotional offers unless you unsubscribe by clicking the Unsubscribe button found at the bottom of these promotional e-mail messages.
- Information from other sources: we receive information about you from other sources and add it to your account information. This information is collected by the third parties that service our webshops. The webshop for our software products is serviced by Woocommerce. They collect information from you to handle your orders, deliver services to you, process payments, communicate with you about orders, respond to your requests, customise your future shopping experiences, improve the store, and communicate with you. The information they collect consists of the information that you enter into their website. For further explanation and information please read the Woocommerce Privacy Policy.
- Account information: after you have made a purchase via our webshop, or have entered an activation code at our web site, Algonaut will automatically create a personal account for you. This personal account contains the following information: first name, last name, address, zip, phone, e-mail address, and a purchase overview.
How secure is information about me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. When using a shared computer, make sure to sign off when finished and to avoid using the Remember Me login feature.
What information can I access?
We give you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information. This concerns personal information including your address, e-mail address, and an overview of historical purchases (via which you can view your remaining license counts). You can also request a complete copy of your personal data by contacting us.
Do we share the information we receive?
Information about our customers is an important part of our business but we are not in the business of selling it to others. We share customer information only as described below and with the subsidiaries, which we control, that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
- Third-party service providers: we employ other companies and individuals to perform functions on our behalf. They only have access to personal information that is both needed to perform their services and which they collected from you themselves. They may not use this information for other purposes. They process the personal information in accordance with their own privacy policies and as permitted by applicable data protection laws.
- Protection of Algonaut and others: we release account information and other personal information when we believe release is appropriate to comply with the law; enforce or apply agreed terms or agreements; or protect the rights, property or safety of Algonaut, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
- With your consent: other than as set out above, you will receive notice when information about you might be shared with third parties, and you will have an opportunity to choose not to share that information with them.
Whenever we transfer personal information to countries outside of the European Economic Area, in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.
What choices do I have?
As discussed above, you always have the choice not to provide information, even though it might be needed to make a purchase or to take advantage of our features and your Algonaut account.
- You can add or update certain information on your Algonaut account. When you update information, we typically keep a copy of the previous version for our records.
- If you do not wish to receive e-mail or other mail from us, please adjust this preference in your Algonaut account or click the unsubscribe link that is included at the bottom of every promotional e-mail sent from us.
- You cannot delete your personal Algonaut account yourself, however, we can delete it for you on request. Your personal information will then no longer be accessible and will be stored (in a private location) for a period no longer than necessary.
Are children allowed to use the Algonaut website?
Algonaut does not sell services for purchase by children. If you are under the age of 18, you may use the Algonaut website only with the supervision of a parent or guardian.
What about cookies?
Cookies are small text files that we transfer, with your consent, to your device to enable our systems to uniquely identify your device. We use functional cookies, analytic cookies, and third-party cookies (Google Analytics).
The Algonaut website uses the following types of cookies:
- Functional cookies: these cookies improve the user experience on our website. We use them to identify existing account holders when they want to sign-in to our site, saving them from entering their login details on every visit. We also use a cookie to recognise existing newsletter subscribers so we do not ask them to join again.
- Third-party cookies: we use Google Analytics, which will transfer cookies to your device. We use the (anonymous) information gathered by Google Analytics to improve Algonaut’s content and services. We recommend you read Google's privacy policy carefully.
- Third-party cookies: We use Facebook Pixel to help us understand the effectiveness of our Facebook advertising campaigns and to serve relevant ads to users who visit our website. Facebook Pixel tracks your interactions on our site, such as pages visited and actions taken. This data is shared with Facebook and may be used to display personalized ads to you on Facebook and its associated platforms. You can learn more about how Facebook handles your data by reviewing Facebook's privacy policy.
Conditions of use, notices & revisions
If you have any concerns about privacy at Algonaut, please contact us with a thorough description and we will try to resolve the issue for you. Our business changes over time and our Privacy Policy will also change to reflect this. Please check our website for notices about minor changes, and we will contact you directly to notify you about any major changes to our Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, and we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
